1. Shipping Methods
- Standard Shipping: OEOOEO Shop offers standard shipping for all orders. Standard shipping generally takes 7-30 days for delivery. We try to ship as quickly as possible.
- Number of Packages: Items may arrive in separate packages as they are often from multiple suppliers and/or locations.
2. Order Processing
- Order Confirmation: Once you place an order, you will receive an order confirmation email with details of your purchase. Please review this confirmation for accuracy.
- Processing Time: Orders usually go out within 4 days of ordering if all the items are in stock, most times much quicker.If not,it’ll be a week delay. However, during peak times (new releases and holidays) you will need to allow a couple more days for processing.
3.Tracking Orders
- Tracking Number: Customers will receive a tracking number via email once their order is shipped. You can use this tracking number to monitor the status and location of your package.
- Tracking Information: Please allow some time for tracking information to become available after you receive the tracking number.
4. Shipping Cost
- Shipping Fees: We offer free shipping in most areas. Shipping fees are calculated based on the shipping method selected and the destination. Shipping costs will be displayed during the checkout process before you complete your purchase.
5. Shipping Delays
- Contacting Support: If you experience a significant shipping delay or have concerns about the status of your order, please contact our customer support team at support@oeooeo.com
- Unforeseen Delays: OEOOEO Shop is not responsible for shipping delays caused by factors beyond our control, such as weather, carrier disruptions, or natural disasters.
6. Address Accuracy
- Delivery Address: Customers are responsible for providing accurate and complete delivery addresses during the checkout process. We are not responsible for lost or misdirected packages due to incorrect addresses.
7. Delivery Issues
- Missing or Damaged Items: If your order arrives with missing items or is damaged during transit, please contact our customer support team within 7 days of delivery at support@oeooeo.com for assistance.
8. Changes to this Policy
- Stodeer Design Shop reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.
